If your order is damaged or in error, please contact us immediately for instructions. When possible have the delivery driver note any obvious damage to containers. We will replace damaged items and correct any errors as soon as we are notified. If you wish to return an item, we do not offer cash refunds, but rather an exchange or store credit.
Originals are an exception. We ship originals on an 'approval' basis.
Paintings must be returned within a day or two for full refund.
Orders are generally shipped within 24 hours. Standard method of shipping is UPS Ground in the continental US. We can ship UPS Next Day or Second Day Air or Federal Express on request at additional cost. Call for charges. Orders are shipped in tubes. You will receive an email with tracking information from UPS when your order is shipped.
We have made every effort to state accurate image sizes. However, we recommend waiting until prints are received and measured before cutting mats and ordering frames.